IT outsourcing
IT outsourcing
Key reasons for IT outsourcing:
- Lower IT maintenance and service costs
- IT Cost Optimization
- Switching management’s attention from IT issues to core business issues
- Freeing internal resources for other purposes
- Solves the problems of recruiting, training and training of its own IT staff
- Excludes the situations of maintenance problems during the absence of IT staff during vacations, sick leaves, trainings.
- Implementation of IT infrastructure support during off-hours
- Risk coverage - application of penalties in case of non-compliance with SLA
- Manage loyal contractors
Services:
- Network Infrastructure and Unified Communications Management
- Server Infrastructure Management
- Microsoft infrastructure Management
- Service Support
- Printing and copying infrastructure Management
- Contact Center and Service Desk as a Service
- Outstaffing